A digital-first agency
I had the opportunity to work with some incredible telecom clients during multiple contract engagements with PublicisSapient, a global digital agency. Flexing between a Senior UX Designer, and UX Design Lead, I worked on everything from ongoing enhancements to digital transformations to help the Verizon Business Group adapt to the post-pandemic normal.
AI-powered digital assistant
As the first UX designer at x.ai, a digital personal assistant for scheduling meetings, I introduced scalable design systems, and user-centered research practices into a tech-focused environment.
Consumer Loyalty Program
I worked with Ogilvy Denver’s largest client American Express on their multi-partner loyalty program, Plenti. I led the ongoing designs for the responsive web channel of the product, and coordinated across partner agencies and in-house teams.
Healthcare, Reference Database
Another Ogilvy client, Reed Group is a Colorado-based healthcare data provider with an extensive library of data aimed at clinicians and insurers. While their data is considered best in class, their product was originally conceived as a print edition and their digital version lacked many features of a modern web experience. Over the course of three projects spanning research, prototyping and implementation, we reimagined Reed Group’s digital presence.
Financial Services, Retirement
My 3rd project for a retirement services provider gave me the opportunity to transition into a design leadership role. Working with mid-sized retirement and financial services provider, I helped implement a program-wide directive to modernize a suite of digital properties for multiple business units.